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Services

Field Service

✳︎ Schedule and track onsite operations

Plan onsite interventions on a map-aware calendar, let technicians log time, materials and photos from their phone, and get the worksheet signed on site - invoice ready before the van leaves.

ODOO MODULE✳︎
CATEGORYServices
Why it matters

Service businesses sell something invisible: a promise with a deadline. Field Service makes the promise visible - every job, ticket or project has an owner, a status and a clock, and the whole team sees the same board instead of asking each other in the corridor.

The invoice is ready before the van leaves the driveway.

The economics follow the visibility. Hours get logged where they are spent, billable work turns into invoices without a hunt through timesheets, and the jobs that quietly eat the margin finally show themselves. You cannot manage what you cannot see - so Field Service makes sure you see it.

FIG.01 — PROMISES WITH CLOCKS
TICKET #482 · SLA 4HPROJECT · MILESTONE 2/4HOURS LOGGED → INVOICEBILLED ✓EVERY PROMISE HAS AN OWNER AND A CLOCK
Technical drawing · Services
How it works
the loop runs itself · tap a step to hold it
STEP 01Job planned on the dispatch map
STEP 02Technician works the mobile worksheet
STEP 03Parts and photos logged on site
STEP 04Customer signs → invoice ready
✳︎
The invoice is ready before the van leaves the driveway.
Key capabilities
Spec sheet · 4 functions
Dispatch calendar with territories
Mobile worksheets with photos and signature
Products used added to the invoice
Time tracking per intervention
In an ERPSWISS project
Part of our 7-step delivery
STEP 1Configure
A business analyst maps Field Service to your real processes - most changes take hours in Studio, not weeks of code.
STEP 2Integrate
It shares one database with every other module - no connectors, no sync jobs, no double entry.
STEP 3Train✳︎
Your team learns it in the training step of our 7-step journey - with docs in your Knowledge base.
Good to know

Field Service in Odoo: one module, one shared database, zero double entry.

Field Service is one of the standard Odoo applications in the Services family. Like every Odoo module, it runs on the same database as CRM, sales, inventory and accounting - information entered once is available everywhere, with no connectors, no sync jobs and no manual exports. Companies choose Odoo Field Service to replace a patchwork of disconnected tools with one integrated system that is easier to maintain and cheaper to own.

In daily work, teams rely on Field Service for: dispatch calendar with territories; mobile worksheets with photos and signature; products used added to the invoice; time tracking per intervention. Because the module is part of the Odoo platform, every action leaves a clean trail for reporting - managers watch live dashboards instead of assembling spreadsheets, and the numbers stay consistent across departments and companies.

ERP SWISS is an official Odoo partner. We implement and configure Field Service for companies in Switzerland, France, Germany, the EU and Armenia - including localization, data migration, staff training and long-term support. A typical implementation takes weeks, not months: we configure the standard module to your processes first, and add custom development only where it truly pays off. Book a free demo to see it on your own scenarios.

See Field Service working on your own processes - on a free demo.
Book a Demo