Skip to Content
← All case studies
Hospitality · Fast-casual · Self-ordering · Yerevan

Guests tap. The kitchen cooks. Odoo does the rest.

AGOGO is a fast-casual pasta bar in Yerevan that opened fully digital: a self-ordering kiosk, a live kitchen display, an order-status screen for guests and automatic fiscal receipts - all built by ERP SWISS on a single Odoo system, live from opening day.

CLIENT
AGOGO Pasta Bar
LOCATION
Yerevan, Armenia
PLATFORM
Odoo POS + Restaurant
DELIVERED
Live from day one
The classic counter, in one picture
Cashier queue Paper tickets "Is mine ready?" Manual receipts
AGOGO opened without any of it ✳︎
Digital from
day one.
Kiosk, kitchen display, status screen and fiscal receipts - one Odoo system, live at opening.
The brief

Launch digital from day one: guests order themselves, the kitchen sees orders instantly, every sale is fiscally registered automatically.

What it looks like in most restaurants
Cashier queueA single counter where every order waits for a person to type it in - the queue is the bottleneck, not the kitchen
Paper ticketsOrders scribbled and carried to the pass - lost tickets, wrong modifiers, no timing
"Is mine ready?"Guests interrupting the kitchen every two minutes to ask about their order
Manual receiptsFiscal receipts typed by hand at a separate device - slow, error-prone, and a compliance risk on busy evenings
Book a demo and see these problems solved live

One platform, ready for opening day - not a pile of gadgets glued together after.

What we built

Four connected pieces on one Odoo system: kiosk, kitchen display, status screen, fiscal printer.

✳︎
Self-ordering kiosk
✳︎
Kitchen Display System
✳︎
Order-status screen
✳︎
Fiscal printer integration
✳︎
Odoo POS + Restaurant
✳︎
Staff training before opening

Guests browse the full menu with photos, options and modifiers, pay at the kiosk and get an order number - no cashier in the loop. Every confirmed order appears on the kitchen screen the same second; cooks mark stages, and the guest-facing board updates live. Every sale - kiosk or counter - produces a legally valid fiscal receipt automatically, per Armenian requirements. Configuration, hardware connection and staff training were completed before opening.

self-ordering kiosk · live
Fresh pasta Nº 045
ORDER & PAY →
Fiscal receiptauto ✓
DELIVERED
Live from day one
Inside the build

Four modules, drawn to scale.

Module 01

Self-Ordering Kiosk

A guest-facing kiosk on Odoo's self-ordering interface. Guests browse the menu, build their pasta, pay and get an order number - no cashier in the loop.

Full menu with photos, options and modifiers Orders land in the POS in real time Staff cook and serve instead of typing
ORDER → FIG.01 — GUEST-FACING KIOSK
KITCHEN — LIVE QUEUE Nº 041 PREPARING Nº 042 RECEIVED Nº 043 INCOMING… FIG.02 — PREPARATION DISPLAY
Module 02

Kitchen Display System

Every confirmed order appears on the kitchen screen the same second - no paper tickets, no shouting, no lost orders.

Orders queued in sequence, modifiers included Cooks mark stages: received → preparing → ready Kitchen state drives what the guest sees next
Module 03

Order-Status Screen

A public screen in the dining area, synced live with the kitchen: order numbers move from Preparing to Ready the moment the cook taps.

Guests self-serve the answer to "is mine ready?" Zero interruptions for the kitchen The open kitchen stays a show, not a helpdesk
PREPARING READY 042 043 044 040 041 FIG.03 — GUEST-FACING STATUS BOARD
FISCAL Nº 00042 TOTAL ▪▪▪▪▪ FIG.04 — AUTOMATIC FISCAL RECEIPT
Module 04

Fiscal Printer Integration

Direct connection between Odoo and the fiscal device: every sale - kiosk or counter - produces a legally valid fiscal receipt automatically, per Armenian requirements.

100% of sales fiscalized, zero manual steps Receipt printed at the moment of payment Compliance built into the flow, not bolted on
The order journey

From tap to table - nobody types, nobody shouts, nobody asks.

Step 01 · Kiosk
Guest orders and pays
Menu, modifiers and payment on the kiosk. Order number issued.
Step 02 · Fiscal
Receipt fiscalized
The fiscal printer registers the sale and prints the receipt - automatically.
Step 03 · Kitchen
Kitchen display fires
The order appears on the kitchen screen the same second. Cooking starts.
Step 04 · Screen
Guest watches the board
The number moves to "Ready". Guest collects. No one was asked anything.
Order-status board · live simulation Synced with the kitchen display
Preparing
041042043044
Ready - come and get it
037038039040

The real board works exactly like this: the moment a cook taps "ready" in the kitchen, the number jumps columns on the dining-room screen.

What opening day looked like
Day 1
live at opening - configuration, hardware and training done before the doors opened
0
paper tickets and shouted orders - the kitchen queue is fully digital
100%
of sales fiscalized automatically, zero manual steps
1 system
kiosk, kitchen, status board and receipts run on one Odoo platform
On site

The system, standing in the restaurant.

Photo — kiosk in the restaurant
Kiosk
Photo — kitchen display at the pass
Kitchen display
Photo — status screen / dining area
Status screen
Technical scope
Component Detail
PlatformOdoo — Point of Sale + Restaurant
Self-orderingOdoo self-ordering kiosk, configured for AGOGO's menu, modifiers and payment flow
Kitchen displayOdoo Preparation Display — live order queue with stage tracking (received / preparing / ready)
Waiting screenPublic order-status board synced with kitchen display stages
Fiscal integrationDirect fiscal printer connection — every POS and kiosk sale registered per Armenian fiscal requirements
DeliveryConfiguration, hardware connection and staff training completed before opening — live from day one
✳︎
We opened without a single paper ticket. Guests order at the kiosk, the kitchen just cooks, and the receipts print themselves. On our busiest evenings the system is the calmest thing in the restaurant.
AGOGO Pasta Bar
See your restaurant running in the system - before you commit.
In a 30-minute demo we show your own menu, your own order flow and your own fiscal receipt inside a live Odoo system.
Book a Demo
erpswiss
Yerevan · Serving CH / FR / DE / EU
English · French · Russian · Armenian
4.9/5on Clutch
© 2026 ERPSWISS. Official Odoo Partner. Weeks, not months.