Telegram Integration for Odoo
by ERP SWISS · v 18.0 Third Party
A genuine, full-featured Telegram bridge — real-time two-way Telegram messaging (text, voice, media, reactions, and replies) straight into Odoo, with CRM integration and multi-user handling.
Availability
- ✓ Odoo.sh
- ✓ On Premise
- ✗ Odoo Online (public webhook required)
Odoo Apps Dependencies
- CRM
- Discuss
- Contacts
Technical
- Name:
erp_telegram - License: OPL-1
- Versions: 17.0, 18.0
Author
- ERP SWISS
- erpswiss.com
Telegram, Native to Odoo
Connect a Telegram bot directly to Odoo and let your team send and receive Telegram messages — text, voice, files, GIFs, reactions, replies — without ever leaving Odoo. Token-based setup, secret-verified webhook, CRM-mapped, multi-user.
No Subscription, One-Time Payment!
✨ Key Features – More Than Just Messaging!
Telegram Messaging Inside Odoo CRM
Chat With Customers In Real Time Via Odoo Discuss
Full Messaging History
(all conversations are automatically stored against CRM records)
Full Telegram Capabilities
(text, voice messages, GIFs, reactions, replies, attachments, and more)
Multi-Agent Support
(assign Telegram chats to team members for seamless collaboration)
CRM Pipeline Mapping
(incoming Telegram chats flow into stages: New → Won)
Secure Webhook By Design
(token + secret-verified webhook validates genuine Telegram traffic)
Canned Responses & Fast Replies
(speed up common replies, keep tone consistent across agents)
See it in action
Two-way messaging inside Odoo
Send and receive Telegram messages from the Discuss / CRM interface. Quoted replies, threaded conversations, and copy-link all work as users expect.
Voice messages — send and receive
A real differentiator vs. plain-text bridges: voice notes flow both directions, attached to the customer record.
Files, documents, GIFs
Send and receive attachments without leaving Odoo. Files attach to the conversation and the underlying CRM record.
Reactions, pinning, starring, mark-as-unread
The rich interactions Telegram users expect, mirrored inside Odoo. Pin important threads, react with emoji, mark for follow-up.
Canned responses
Common replies are one click away — reduce response time and keep tone consistent across agents.
Setup via BotFather — minutes, not hours
Create a bot in Telegram via BotFather, paste the API token into Odoo, register the webhook with a secret token. Pick allowed update types (messages, reactions, edited messages) and you’re live.
CRM pipeline mapping (New → Won)
Incoming Telegram conversations land as leads and move through your existing CRM stages. Messaging isn’t a dead-end channel.
Multi-user notifications
Configure which users get notified for incoming conversations. Conversations are visible across the team, not stuck on one phone.
Why choose ERP SWISS Telegram Integration
Native to your Odoo workflow
Conversations live where your work lives — CRM, sales, projects, helpdesk.
Real-time and reliable
Secret-verified webhook ensures only genuine Telegram traffic reaches your instance.
Telegram-rich, not stripped-down
Voice, media, reactions, replies, pinning — not just plain text.
One-time license, no subscription
Own the module — no per-message or per-seat recurring fees.
Ready to bring Telegram into Odoo?
One platform to replace all — add the messaging channel your customers already use.
Contact ERP SWISS View on Odoo App Store