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Productivity

VOIP

✳︎ Make and receive calls from the CRM

Call customers straight from a lead or ticket: click to dial, automatic call logging, and queues for phone campaigns - with the customer record open while you talk.

ODOO MODULE✳︎
CATEGORYProductivity
Why it matters

The most expensive meetings are the ones that happen in email: ten messages to approve one purchase, three tools to schedule one call. VOIP exists to delete that overhead - the small, constant friction that never appears in any report but eats everyone’s afternoon.

Phone work leaves a trace - automatically.

Because it lives inside the same system as the actual work, context travels with the task: the discussion sits on the record it is about, the approval carries its own audit trail, the meeting lands in both calendars by itself. Small tool, disproportionate calm.

FIG.01 — SHAPED WITHOUT CODE
+ FIELD ADDED+ AUTOMATION RULELIVE THE SAME DAY ✓SHAPED TO YOUR PROCESS — WITHOUT CODE
Technical drawing · Productivity
How it works
the loop runs itself · tap a step to hold it
STEP 01Click to call from the lead
STEP 02Customer record open while talking
STEP 03Call logged automatically
STEP 04Next activity scheduled
✳︎
Phone work leaves a trace - automatically.
Key capabilities
Spec sheet · 4 functions
Click-to-call on any record
Automatic call logs and notes
Call queues for campaigns
Works with SIP providers
In an ERPSWISS project
Part of our 7-step delivery
STEP 1Configure
A business analyst maps VOIP to your real processes - most changes take hours in Studio, not weeks of code.
STEP 2Integrate
It shares one database with every other module - no connectors, no sync jobs, no double entry.
STEP 3Train✳︎
Your team learns it in the training step of our 7-step journey - with docs in your Knowledge base.
Good to know

VOIP in Odoo: one module, one shared database, zero double entry.

VOIP is one of the standard Odoo applications in the Productivity family. Like every Odoo module, it runs on the same database as CRM, sales, inventory and accounting - information entered once is available everywhere, with no connectors, no sync jobs and no manual exports. Companies choose Odoo VOIP to replace a patchwork of disconnected tools with one integrated system that is easier to maintain and cheaper to own.

In daily work, teams rely on VOIP for: click-to-call on any record; automatic call logs and notes; call queues for campaigns; works with sip providers. Because the module is part of the Odoo platform, every action leaves a clean trail for reporting - managers watch live dashboards instead of assembling spreadsheets, and the numbers stay consistent across departments and companies.

ERP SWISS is an official Odoo partner. We implement and configure VOIP for companies in Switzerland, France, Germany, the EU and Armenia - including localization, data migration, staff training and long-term support. A typical implementation takes weeks, not months: we configure the standard module to your processes first, and add custom development only where it truly pays off. Book a free demo to see it on your own scenarios.

See VOIP working on your own processes - on a free demo.
Book a Demo