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Website

Forum

✳︎ Community forum with FAQ and Q&A

Let customers help each other and build a searchable knowledge base of answered questions. Moderation tools, karma points and best-answer voting keep the community useful, and every thread strengthens your SEO.

ODOO MODULE✳︎
CATEGORYWebsite
Why it matters

A company website usually lives on an island: an agency built it, a plugin updates it, and every price, product and form on it is a copy of the truth, slowly going stale. Forum is built on the opposite idea - the site runs on the same database as the business, so what a visitor sees is what the company actually has, sells and promises.

Every answered question saves the next support ticket.

For your team the difference is felt on a Tuesday afternoon: marketing changes a headline without a developer, a new product appears online the moment purchasing receives it, a filled form becomes a CRM lead before the visitor closes the tab. The website stops being a brochure and becomes a working part of the operation.

FIG.01 — PAGE, ASSEMBLING
HERO BLOCKLIVE STOCKFORM → CRMSEO READYBLOCKS ASSEMBLE — ONE DATABASE BEHIND THE PAGE
Technical drawing · Website
How it works
the loop runs itself · tap a step to hold it
STEP 01Customer asks a question
STEP 02Community answers
STEP 03Best answer voted up
STEP 04Thread ranks on Google
✳︎
Every answered question saves the next support ticket.
Key capabilities
Spec sheet · 4 functions
Q&A with best-answer voting
Karma and badges for contributors
Moderation queues and rules
Indexed threads improve organic search
In an ERPSWISS project
Part of our 7-step delivery
STEP 1Configure
A business analyst maps Forum to your real processes - most changes take hours in Studio, not weeks of code.
STEP 2Integrate
It shares one database with every other module - no connectors, no sync jobs, no double entry.
STEP 3Train✳︎
Your team learns it in the training step of our 7-step journey - with docs in your Knowledge base.
Good to know

Forum in Odoo: one module, one shared database, zero double entry.

Forum is one of the standard Odoo applications in the Website family. Like every Odoo module, it runs on the same database as CRM, sales, inventory and accounting - information entered once is available everywhere, with no connectors, no sync jobs and no manual exports. Companies choose Odoo Forum to replace a patchwork of disconnected tools with one integrated system that is easier to maintain and cheaper to own.

In daily work, teams rely on Forum for: q&a with best-answer voting; karma and badges for contributors; moderation queues and rules; indexed threads improve organic search. Because the module is part of the Odoo platform, every action leaves a clean trail for reporting - managers watch live dashboards instead of assembling spreadsheets, and the numbers stay consistent across departments and companies.

ERP SWISS is an official Odoo partner. We implement and configure Forum for companies in Switzerland, France, Germany, the EU and Armenia - including localization, data migration, staff training and long-term support. A typical implementation takes weeks, not months: we configure the standard module to your processes first, and add custom development only where it truly pays off. Book a free demo to see it on your own scenarios.

See Forum working on your own processes - on a free demo.
Book a Demo