PROJECT OVERVIEW
Ecoville Holding is a fast-growing player in the renewable energy sector, offering high-performance solar systems and electricity supply solutions across multiple regions. With an expanding customer base and multi-branch operations, Ecoville needed a powerful system to streamline its business processes, consolidate sales efforts, and gain full visibility into ongoing activities.
Our team delivered a tailored CRM implementation to transform the way Ecoville manages leads, customers, tasks, and internal workflows.
DELIVERED KEY FEATURES
Structured Multi-Stage Sales Pipelines
We designed detailed, customizable sales pipelines that reflect the unique steps of Ecoville’s B2C and B2B sales processes. Each stage includes automated actions, visual progress tracking, and deadline indicators—making the sales cycle fully transparent and manageable for the entire team.
Centralized Contact & Company Database
We enhanced Ecoville’s contact management by consolidating scattered information into a unified CRM database. It now includes tagging, segmentation, contact roles, communication logs, and relationship history—empowering the sales and customer support teams with quick, actionable insights.
Automated Task & Follow-Up Management
Tasks are now auto-generated at each pipeline stage, with user-specific access controls and reminder notifications. This ensures accountability, minimizes delays, and keeps processes moving smoothly—even across multiple departments or locations.
Color-Coded Deadline & Status System
A smart color-coded system was introduced to track urgent actions, overdue tasks, and upcoming deadlines across all areas—especially within the sales cycle and service delivery.
Smart Calculation Tools & Formulas
We integrated automated calculators into the CRM for pricing, quoting, and capacity planning—reducing human error and speeding up sales decisions.
Advanced Reporting & KPI Dashboards
Comprehensive reporting tools were implemented to monitor performance across sales, service, and operations. Managers now have real-time visibility into lead conversion rates, team productivity, forecasted revenue, and customer engagement.
IMPACT
Ecoville now operates with a unified, data-driven workflow where every sales opportunity, client interaction, and operational task is traceable, measurable, and manageable. The CRM system has significantly improved team coordination, customer experience, and long-term strategic decision-making—supporting Ecoville's mission of delivering high-quality, energy-efficient solutions with professionalism and agility.
Launch Your Project With Us
Our team would be thrilled to collaborate with you and help you achieve your goals.